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  • How do I pay for my order?
    Payment is made online via secure online payment system, by credit card, PayPal, or BACs.
  • How do I cancel my order?
    We can only accept cancellation of an order before it reaches production. If you wish to cancel your order, please contact us with your order number at your earliest convenience.
  • I need my order fast! Do you offer express delivery?
    No problem! Simply select express delivery at the checkout and we'll dispatch your order the next working day after receipt of artwork.
  • Can I place an order for a big quantity?
    Absolutely! Please send the details to and a quotation will be provided.
  • At what size shall I send my artwork?
    We’ve provided artwork guides on each of our product listing pages. These are easily downloadable PDFs and are setup at the required size for you.
  • Do you offer an artwork design service?
    We can help to design and setup your artwork for you, email for a quotation.
  • How do I setup my artwork?
    We’ve created some easy-to-use artwork templates to make it easy for you to compile your artwork. You’ll find these on each product listing on our website.
  • How to send my artwork?
    You’ll need your order number when submitting artwork. An email will be sent to you after you have placed your order with a link to an easy upload page. If you haven’t received this, you’ll find it here.
  • How do I assemble my banner display?
    You’ll find a step-by-step guide how to assemble your banner display provided with your order.
  • Do you offer next day delivery?
    As our display range is made to order, we cannot offer next day delivery. All orders are placed on a 5 day turnaround unless express delivery is required.
  • Can I collect my order?
    You can collect your items from the production site that has fulfilled your order. This will either be Thundridge, Hertfordshire or Harlow, Essex. Please contact before placing your order if you would like to collect.
  • How do I recycle my banner?
    Our display products are easily recycled with other paper and cardboard waste.
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